Terms of service.
PLEASE READ: The Terms Of Service are linked before booking all online appointments. Policies are subject to change.
Online Scheduling
- New clients must schedule an appointment online to ensure that a valid credit card, phone number, and email address are on file.
- All other appointments can be made via text or in-person—no deposit needed.
Online Appointment Deposits
- All clients will be charged a non-refundable 20% deposit fee.
- You will receive a refund if your esthetician must cancel your appointment.
Appointment Reminders
- A confirmation text (and email) is sent 72 hours before all appointments. Clients have about 48 hours from that point to cancel or reschedule appointments without being charged.
- There is no action needed to confirm your appointment, only to cancel or reschedule.
Grace Period and Fees
- Grace periods are dependent on the service’s time frame. Services 30 minutes or greater generally have 10-minute grace periods for late fees. Anything longer may result in immediate cancellation, rescheduling, and/or fees.
-Fees are dependent of lack of communication and proximity to other appointments.
- You will receive a courtesy call to ensure you can be serviced, but in most cases, after 15 minutes, your appointment will be canceled and marked as a no-show, and you will be charged and prompted to reschedule online.
No-Call, No-Show : 50% fee
Cancellation/rescheduling (little to no communication): 30% upcharge
Communicate. Consider your esthetician & other clients.
You will not be charged for communicating and consistently presenting yourself as a punctual client. Send a message ASAP to your esthetician @ 404-939-7125. Valid reasons may be excused

